High Intensity Support
NDIS high intesity support
High intensity supports are services provided to individuals with complex care needs, as outlined in the NDIS Provider Registration and Practice Standards. These supports involve tasks that require a higher level of skill, specialised training, or supervision to ensure care is delivered safely and to the highest standard.
Who can receive High Intensity Support?
Participants who have disability-related health needs and are assessed as requiring support with High Intensity Daily Personal Activities due to the complexity of their care requirements.
What skills will High Intensity Support Workers have?
Support workers who have been trained and supervised by a registered nurse or qualified health professional to develop the skills needed for complex medical care tasks.
what supports are offered?
• Complex bowel care • Enteral feeding and management • Severe dysphagia management • Tracheostomy care • Urinary catheter management • Ventilator management • Subcutaneous injections (e.g., diabetes management) • Complex wound management
Who can receive High Intensity Support?
Participants who have disability-related health needs and are assessed as requiring support with High Intensity Daily Personal Activities due to the complexity of their care requirements.
Bright Journey’s High Intensity Support
Bright Journey's support workers have the skills and knowledge to assist NDIS participants with High Intensity care.
Bright Journey's support workers have the skills and knowledge to assist NDIS participants with High Intensity care.
skills
- Understand the support plan, confirms it is the correct and current
plan for the participant, and checks the participant’s specific support
requirements for example: timing, frequency and type of support. - Checks with the participant on their expectations, capacity and preferences for being involved in the delivery of support.
- Checks with the participant on their preferences for communication, including the use of aids, devices and/or methods.
- Communicates with the participant using participant-specific communication strategies, communication aids, devices, or resources, including resources in the participant’s preferred language.
- Prepares for hygiene and infection control and required equipment for care.
knowledge
- Understanding of the NDIS Code of Conduct and Practice Standards..
- The role of Support Workers in assisting participants to lead the life they choose.
- Understanding common and participant-specific communication
supports, for example, assistive technologies, alternative and
augmentative communication, communication devices. - Principles of proper practice of High Intensity care including use of appropriate Personal Protective Equipment
(PPE) and equipment required for care. - Scope of worker responsibilities including supervision and delegation
arrangements.

If you or someone you know is in need of NDIS High Intensity Support, you can refer them to our services with one simple form. We will ensure that your loved one will receive the personal and individual support that they deserve.
“One person caring about another represents life’s greatest value”
– Jim Rohn



